Blog articles on a range of topics
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This post was originally published on Bywater’s website in my role as an Associate. In my earlier blog post, I wrote about the need for an internal audit programme to consider the importance of the organisation’s processes and for the audit…
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Audit programme management, a risky business?
This blog post was originally published on the Bywater website in my role as an Associate. All of the management systems standards (MSS) produced by the International Organization for Standardization (ISO) are required to follow the harmonised structure (HS) that is described…
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ISO Standards Development
Developing ISO standards ISO is the International Organization for Standardization. Linked off its home page is an ‘About Us’ page that provides much of the information used to put this article together. If you want it from the horse’s mouth…
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The future of remote auditing
Remote auditing – an activity whose time has come? This post formed the basis for an article I prepared for the Chartered Quality Insitute in March 2020, just as we were going into the lockdown at the height of the…
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How important is Brand? Three phases in dealing with product recall.
The concepts of brand value and equity are well established. We all relate to brands to a greater or lesser degree. Marketing colleagues are seen as the ‘owners’ of the brand and regularly discuss brand health based on customers’ perceptions…
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HSE ‘Blue tape’ initiative – Part 2
Having published Part 3 on my blog yesterday, I thought it only fair to reproduce the Part 1 and Part 2 that appeared on LinkedIn. I have not updated the text from that published in August 2019 and January 2020…
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HSE ‘Blue tape’ initiative – Part 1
Having published Part 3 on my blog yesterday, I thought it only fair to reproduce the Part 1 and Part 2 that appeared on LinkedIn. I have not updated the text from that published in August 2019 and January 2020…
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HSE ‘Blue tape’ initiative – Part 3
In two earlier posts, Part 1 and Part 2, I discussed the work that the HSE initiated on the business burdens introduced by consultants et al to UK PLC, particularly small businesses. Businesses have had the small matters of Covid…
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Feedback mechanisms around the use of ISO 9001
This article was originally published on LinkedIn in August 2021. This post has been updated to reflect changes to some of the linked pages and documents. These changes may appear on the LinkedIn article in the future. There has been…
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Unsung quality heroes – Sarasohn and Protzman
Unsung quality heroes – Sarasohn and Protzman Photo of Sarasohn (Left) and Protzman (Centre) with an unknown man – Courtesy of the Drucker Institute at Claremont Graduate University. Overview • Prior to Japan • Sarasohn – Wireless Homer Sarasohn arrived…
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