Category: Leadership
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We need to talk about quality!
A little while ago I created an article on LinkedIn about the use of the term ‘Management Review’, which references an article in CQI’s Quality World magazine going back to 2011. Fast forward to 2024; are we any further forward? Has the world of quality moved on in the last 8 or 13 years? Taking…
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Management Review – it’s all in the name
I was in a discussion with a very earnest young man a while back and one of the topics we covered was Management Review as part of the ISO 9001 quality management system he had responsibility for. Let’s just say the conversation was a little heated in places and that lead me to write an…