Category: Uncategorized
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Feedback mechanisms around the use of ISO 9001
This article was originally published on LinkedIn in August 2021. This post has been updated to reflect changes to some of the linked pages and documents. These changes may appear on the LinkedIn article in the future. There has been a range of different posts here on LinkedIn about issues to do with subjects including…
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Unsung quality heroes – Sarasohn and Protzman
Unsung quality heroes – Sarasohn and Protzman Photo of Sarasohn (Left) and Protzman (Centre) with an unknown man – Courtesy of the Drucker Institute at Claremont Graduate University. Overview • Prior to Japan • Sarasohn – Wireless Homer Sarasohn arrived in Japan in 1946. He had been a soldier in WW2. He had a background…
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We need to talk about quality!
A little while ago I created an article on LinkedIn about the use of the term ‘Management Review’, which references an article in CQI’s Quality World magazine going back to 2011. Fast forward to 2024; are we any further forward? Has the world of quality moved on in the last 8 or 13 years? Taking…