Category: Quality

  • Management Review – it’s all in the name

    I was in a discussion with a very earnest young man a while back and one of the topics we covered was Management Review as part of the ISO 9001 quality management system he had responsibility for. Let’s just say the conversation was a little heated in places and that lead me to write an…

  • Is your internal auditor role a dead end job?

    This article was published on the 13th February on Bywater’s site With this article I’m hoping to prompt discussion about the auditor pool we select from, particularly internal auditors. This started after a comment from a 3rd party certification body where I was told their issue was succession planning and how to deal with an…

  • ISO 9001:2015 one year on book is selling well

    One year on the book I co wrote with Jan Gillett and Susannah Clarke of business improvement consultancy PMI continues to sell well – top of the searches on the UK Amazon site for ISO 9001 and sitting at Number 4 in books on Productivity. If you’ve bought a copy please let me know what…

  • The next edition of ISO 9001

    You may have heard of it as ISO 9001:2015 but nobody knows when the next edition of ISO 9001 will be published. As with many things to do with the standards development process the publication date will depend on multiple factors, most of them invisible to the user  – you and I. Too much and,…

  • Quality blog

    Welcome to the homepage of s2a2s. The purpose of this site is to provide free resources for those interested in quality, management systems and conformity assessment. Quality has been evolving for as long as people have been on this earth and, to quote Isaac Newton a famous exponent of quality control, as quality professionals we…